Office Contact Information
Phone: 748-2440
Fax: 748-2501

Rhonda Stewart - Chief Administrative Officer - virden_cao@mymts.net 

Darilyn McCormick - Executive Assistant -  virden_sec@mymts.net

Faye Pope - Accounting Clerk -  virden_acao@mymts.net

Karen Dube - Confidential Secretary -  virdento@mymts.net

Sandra Cullen - virden_acct@mymts.net 

Kevin Enns - Manager of Utilities - virden_sup@mymts.net

Ed Brethour - Economic Development Manager - virden_edm@mymts.net

Ray Walker - Community Events Planner - vrc_events@mymts.net   

            Water Billing

Water meter reading and subsequent billing takes place every 3 months.
Water Meter Reading Periods:

February
May
August
November

Minimum Billing Rates

The 3 Month minimum billing for water & sewer is $34.60 for 3,000 gallons.


Rates Above Minimum Usage
          3,000 to 100,000 gallons:
                   $4.35 per 1,000 gallons of water
                   $3.55 per 1,000 gallons of wastewater

                    >100,000 gallons
                             $2.60 per 1,000 gallons of water
                             $3.55 per 1,000 gallons of wastewater

***To receive your water bill electronically, contact virden_acct@mymts.net


Bulk Water Charges

Bulk Water is available at the water treatment plant through an automatic dispensing system utilizing tokens issued by the Town of Virden.Tokens may be purchased from the Town of Virden Office during regular business hours and cost $5.00 for a 500 gallon token

Taxation

Mill rates:

Residential 2012               41.39 mills
Commercial 2012              52.75 mills

Due date:                 October 31, 2013
Payment methods:   Cash, cheque, Debit or Internet banking

TAX PREPAYMENT DISCOUNTS

 The Town of Virden offers tax prepayment discounts as outlined below to taxpayers wishing to pay an installment or installments on their 2013 property taxes.  Those wishing to prepay may pay an amount or a series of amounts that in total does not exceed the amount of their 2012 property taxes.  The discount rate is equivalent to an effective annual interest rate of 3%. 

*Please note the tax discount has been extended until August 31st.

Month of Payment    Discount Rate    Savings on $1,000.00 

January                      2.25%               $22.50

February                    2.00%               $20.00

March                         1.75%              $17.50

April                           1.50%               $15.00

May                           1.25%                $12.50

June                          1.00%               $10.00

July                            0.75%                $7.50 

August                      0.75%                 $7.50

Tax prepayments made in the months of September or October will be accepted at par.


Complaints

Formal complaints about Town Services can be filed by completing a written complaint form (which is available for download from the forms area of the website), in person through the Town Office or by telephone.

Completed complaint forms can be submitted through the Town Office during regular business hours. Complaints can also be submitted by telephone at (204) 748-2440 during the same business hours.

Regular Business Hours are 8:30 am - 12:00 noon and 1:00 pm - 4:30 pm
Monday to Friday.

The formal complaint process begins with the submission of a formal written or telephone complaint to the Town Office. If a complaint is submitted by telephone a complaint form is filled out by Town staff on the behalf of the complainant.

These forms are then forwarded to the appropriate department for clarification or action. Information about departmental responses to any complaints is then forwarded back to the original applicant.

The Town of Virden strives to respond with any and all complaints in an efficient and timely manner as human resources permits.