After Hours Emergency
Water meter reading and subsequent billing take place every 3 months.
Water Meter Reading Periods:
Payments During COVID-19
We are encouraging payments of your utility to be made via Online, Telephone, E-Transfer, or through our Mail Slot located at the main doors of our office at 236 Wellington Street West. Online Banking payments can be made by adding the Town of Virden as a payee.
E-Transfer to: email@example.com – Security Question: Favourite Colour - Answer: Blue
Please make sure to include the Account Number, found on the bottom portion of your bill, when setting up.
- Scotiabank: VIRDEN WATER
- RBC: VIRDEN, MAN. TOWN OF – WATER
- CIBC: VIRDEN WATER
- Sunrise Credit Union: VIRDEN, TOWN - UTILI
The Public Utilities Board, by virtue of Order No. 118/20, has approved the water and wastewater rates as applied for by the Town of Virden (Town), Virden Water and Wastewater Utility (Utility) and varies the effective dates to November 1, 2020, February 1, 2021, and February 1, 2022.
The approved rates are as follows:
November 1, 2020
February 1, 2021
February 1, 2022
Quarterly Service Charge
Water (per 1,000 gallons) – First 100,000 gallons
Water (per 1,000 gallons) – Over 100,000 gallons
Wastewater (per 1,000 gallons)
Minimum Quarterly Charge*
Bulk Water (per 1,000 gallons) – First 500 gallons
Bulk Water (per 1,000 gallons) – Over 500 gallons
Reconnection – During Work Hours
Reconnection – Outside Work Hours
Meter Testing Deposit
*Based on 3,000 gallons
An additional rate rider of $2.52 per 1,000 gallons will be charged for a period of five years beginning November 1, 2020, for debt recovery of $921,355.00, or until such time as the deficit is recovered, whichever comes first.
For further information please review Town of Virden By-Law No. 2776, available at the Town Office.
The Town of Virden remains under a Water Quality Notice put in place by the provincial government due to elevated arsenic levels. The Town is currently developing a new water source to improve the overall quality of our water and is on schedule to switch to this source in Summer 2021.
The Town of Virden provides these reports to its ratepayers as an overview of the water treatment facility's current status. If you have any comments or concerns, please call the town office during business hours, and we will attempt to answer any questions you may have. For a complete list of all test results, records are available at the office.
Source: 2 Groundwater wells
Pumping Capacity - 650 gpm each
Current Volumes - 740 gpm total
Over Capacity - 560 gpm
System Capacity - 293 gpm
Current Consumption - 173 gpm
Over Capacity - 120 gpm
Wastewater Treatment Process
Activated Sludge Treatment
System Capacity - approx. 3600 M3/D
Average Daily Volumes - approx.2000 M3/D
Bulk Water is available at the water treatment plant through an automatic dispensing system utilizing tokens issued by the Town of Virden. Tokens may be purchased from the Town of Virden Office during regular business hours and cost $6.00 for a 500-gallon token.
If you turn on your taps and have no water, it could simply be that the pipes in your home are frozen, rather than your service line. You may want to contact a licensed plumber for assistance. Click here for steps to take if you would like to try and thaw indoor pipes yourself, as well as precautions you should be aware of to protect your home.
In any Town, private and public drainage systems work together to channel and move sanitary and storm water safely away from homes. The private system (eg. a home) is the responsibility of residential and commercial property owners. The public system is owned and operated by the municipality. Various servicing scenarios exist, and each property has unique connection requirements based on the available drainage system in the area. The municipality typically operates sanitary and storm systems, but the private owner plays an integral role in what enters each system.
For further information, please click here.
Please note that the following items do not break down in water and could compromise the Town sewer system:
- Paper Towel
- Sanitary Products
- Rubber Gloves
- Cleaning Rags
We ask that residents refrain from flushing these items, even if labelled flushable, to help keep our sewer system working.